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BALLS THAT LISTEN - Privacy Policy

Privacy Policy

The Privacy of your personal information is important to Balls That Listen (“BTL”). To better protect your privacy, we provide you with our Internet Privacy Policy so that you will understand both our commitment to you and to your privacy. This Privacy Policy describes what information we may collect about you; how we use your information; how we protect it; and what choices you have on how that information is used. At BTL, we understand that you may provide us with information about you that you may consider to be sensitive, and we want you to feel as comfortable as possible visiting our various web sites and using their respective services.

We will post privacy policy changes on our Web sites in a timely manner.

The following articles make up our Privacy Policy. We hope that reading them gives you a clear idea of how we manage information regarding you. For immediate access to a particular topic, click on the title of that topic.

  • Personal Information We Collect
  • Use of Your Information
  • Protection of Information
  • Your Privacy Choices
  • Updating Your Personal Information
  • Children’s Policy

When we refer to ourselves as "we" or "BTL", we mean our entire company, including any company that we control (for example, a subsidiary that we own) or an affiliated or related entity. We may share information among our subsidiaries that we own or control, or an affiliated or related entity, but it is always protected under the terms of this Privacy Policy.

This Privacy Policy applies to all BTL Web sites and only to such sites. You should read the Privacy Policy at each Web site that you visit after you leave one of our sites. We are not responsible for how other Web sites treat your privacy, once you leave a BTL site.

* To review definitions of key words, see our Glossary.

Personal Information We Collect

In this section of our Privacy Policy, we discuss the different types of information we may collect about you, and the ways in which we collect information.

Information We Collect From Visitors

Visitors to each of our Web sites can access the Web site’s home page, and browse some areas of the site, without disclosing any personally identifiable information. We do track information provided to us by your browser, including the Web site you came from (known as the "referring URL"), the type of browser you use, the time and date of access, and other information that does not personally identify you. On some of our sites, you must register with us to use portions of the site.

Information We Collect When You Register

Visitors registering for services on our Web sites are asked to provide us with identifying information, such as name, contact information, and other identifying information. On our registration screen, we clearly label which information is required for registration, and which information is optional and may be given at your discretion. You will also be given a choice about whether or not you want to receive e-mail information.

Your Choice

By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information to this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information From Outside Sources

In some cases, we ask customers for information, such as credit card information. Where necessary (for example, to process an order for a purchase), our web sites may contact financial or credit organizations to confirm customer credit card information and/or to complete the transaction.

Other Information

  • We also collect information that you voluntarily provide to us through responses to surveys, polling, questionnaires, and the like.
  • When you are using a forum or message board on our Web sites, you are posting a message with your user name available for all registered users to see. When you are posting publicly, any user of our Web site can see your message. You should not post any information you want to keep private to a forum board or any other public forum on our Web sites.
  • We may also ask you to provide additional information such as your email address if you want to obtain additional services or information or to resolve complaints or concerns.

In addition, we gather information about you that is automatically collected by our Web server, such as your IP address and domain name. BTL will use this information to personalize its offerings and presentations to you, facilitate your movements throughout our Web sites, provide personalized services, and communicate with you individually.

Use of Cookies and Other Tracking Systems

Cookies are a technology used by the BTL Web sites to identify a user as the user moves through our Web sites. Your browser allows us to place some information on your computer's hard drive that identifies the computer you are using. We use cookies to personalize our Web sites and to track your usage across all of our web sites.

Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to you. If your browser is set to reject cookies, Web sites that are cookie enabled will not recognize you when you return to the web site, and some Web site functionality may be lost; for example, our Web sites may not be able to authenticate you, and you may not be able to access parts of the Web sites.

On occasion, we contract with third parties to place Cookies on your computer’s hard drive. We have required these third parties to observe our Privacy Policy.

The Help section of your browser will tell you how to prevent your browser from accepting cookies.

Cookies do not normally contain personally identifiable information. If you have provided us information about yourself, we may associate your registration information with cookies our web site places on your computer’s hard drive. Associating a cookie with your registration data allows us to offer increased personalization and functionality. For example, you will be able to use all of our sites after you have signed in to one of our sites. Without cookies, this functionality is not possible.

Some of our business partners may use cookies on our site (For example, links to business partners).  We do not want our business partners to use cookies to track our customer’s activities once they leave our sites. However, we may not have total control over how our business partners may use cookies on our Web site. If you become aware that a BTL business partner is placing an unwanted cookie on your hard drive, please contact BTL at info@ballsthatlisten.com to assist us in resolving the problem.

In addition, we may use other tracking systems. See Web Bugs and Log Files in the Glossary.

Uses We Make of Information

In this section of our Privacy Policy, we identify the ways we may use information about you that we have collected.

Aggregate Data

We create aggregate data about visitors to our Web sites for the development and improvement of activities. We also use it for market analysis, however BTL will not provide data to third parties.

Marketing

If we share information with third parties, we ask that they agree in writing to abide by BTL privacy policies.

If we discover that a third party inappropriately disclosed personal information about any of our visitors, we will take immediate action to prevent further occurrences.

Protection of Information

How BTL Handles Privacy Internally

In this section of our Privacy Policy, we discuss the security measures we take to protect information that we have collected about you.

Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and ensure correct use of information we collect online.

General Policies

We have implemented technology and security policies, rules, and other measures to protect the personal data that we have under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss. We also protect your information by requiring that all our employees and others who have access to, or are associated with, the processing of your data respect your confidentiality.

BTL uses security methods to determine the identity of its registered users so that appropriate rights and restrictions can be enforced for that user. Reliable verification of user identity is called authentication. BTL uses both passwords and usernames to authenticate users. In certain restricted and limited situations IP addresses are used for authentication instead of the password and user name. Users are responsible for maintaining their own passwords.

Third Parties

In addition to aggregate information (discussed previously), we may share some kinds of information with third parties as described below.

  • Companies and People Who Work for Us: We contract with other companies and individuals to help us provide services. For example, we may hire technical consultants to maintain our sites, or work with companies to remove repetitive information from customer lists, analyze data, provide marketing assistance, and provide customer service. In order to perform their jobs, these other companies may have limited access to some of the personal information we maintain about our users. We require all such companies to comply with the terms of our privacy policies, to limit their access to any personal information to the minimum necessary to perform their obligations, and not to use the information they may access for purposes other than fulfilling their responsibilities to us. We use our best efforts to limit the use of other companies in areas where personally identifiable information may be involved.
  • Promotional Offers: Sometimes we send offers to selected groups of visitors. We provide a variety of mechanisms for you to tell us you do not want to receive such promotional offers. For example, we may provide an opt-in box for customers to receive a coupon or information that is sent by a third party fulfillment house, and we make clear that, by opting in, you are submitting your data to a third party. You can elect not to receive promotional material from us by sending us an e-mail to info@ballsthatlisten.com.
  • Legal Requirements: We may release account and other personal information when we believe release is required to comply with law. We may release protected information, if, in our judgment after review by an attorney, the release is compelled by law or regulation, or if the release may be necessary to prevent the death or serious injury of an individual.

Your Privacy Choices

On certain of our sites, when you complete Registration of your Profile, you will be given the option of receiving recurring informational/promotional e-mails from BTL and/or third parties. You may opt-out from receiving these e-mails when you provide the information at any time. We may also ask for contact information (such as, name and email address) if you wish to request e-mail information. You can unsubscribe from such e-mails very easily. When you have received an e-mail message from a program you wish to stop follow the unsubscribe instructions on such e-mail, if any, or click on the "Forward" button in your mail program, then send us an e-mail with the subject unsubscribe to info@ballsthatlisten.com BTL will then unsubscribe you from receiving such e-mails.

Choice

You will be given the opportunity to choose (opt-out) whether your personal information is (a) to be disclosed to a third party or (b) to be used for a purpose that is different from the purpose originally intended or authorized by sending an e-mail to info@ballsthatlisten.com. In addition for certain protected sensitive information you will be given an affirmative or explicit opt-in choice.

Updating Your Personal Information and Contacting BTL

We have provided you access to your personal information so that you may: (a) delete the Personal Information that you have provided to us from our systems, and (b) update the Personal Information that you have provided to us.

You can also contact us in order to change your preferences that you have provided us by e-mailing us at info@ballsthatlisten.com.

Children's Policy

We are committed to protecting the privacy of children. You should be aware that this Site is not intended or designed to attract children under the age of 13. We do not collect personally identifiable information from any person we actually know is a child under the age of 13.